Collaborative, In-Home Support for Your Patients
Quiet Heart Animal Wellness provides veterinary-experienced, in-home supportive care designed to reinforce treatment plans, support owner compliance, and reduce patient stress between clinic visits.
Two patients behind and a client who still has questions — it’s a familiar challenge. I bridge that gap with clear, non-diagnostic explanation calls that reinforce your medical plan and reduce unnecessary follow-up pressure on your team. A written summary of each discussion is provided to the primary veterinarian to ensure transparency and consistent messaging. My role is strictly educational — I do not alter, reinterpret, or challenge medical recommendations.
Professional Background
Quiet Heart Animal Wellness is founded by Jeanette Johnstone, RVT-equivalent, with:
Alum of DEVTP program and 25 years of clinical veterinary experience
Extensive background in animal rescue and rehabilitation in Canada, Costa Rica and Thailand
Recover CPR trained (basic and advanced)
Certifications in Physiotherapy, Post Surgical Rehabilitation, Small Animal Nutrition, and Palliative Care
Dog Training and Pet Behavior consulting experience
Fear Free protocol trained
Reiki training since 2013, used as supportive care
Care is grounded in strong clinical understanding, clear communication, and respect for professional scope.
Scope of Support
Services may include:
Post-surgical recovery and rehabilitation support
Blood Pressure Readings (ideal for CKS and heart disease patients)
Passive range-of-motion exercises and comfort-focused bodywork
Incision checks, TPR’s, and bandage changes
Nervous system regulation and stress reduction - great for anxious pets weaning off anti-anxiety medications!
In-home reinforcement of post-operative and medical instructions
Palliative and hospice care support
Caregiver education to support treatment compliance
Supporting Owner Compliance
One of the greatest challenges in recovery is consistency at home.
Quiet Heart Animal Wellness supports compliance by:
Reinforcing veterinary instructions in the home setting
Providing calm, hands-on guidance to caregivers
Reducing stress for patients who struggle with clinic visits
Supporting follow-through when time, mobility, or finances limit rechecks
Communication & Collaboration
With client consent, Quiet Heart Animal Wellness is happy to:
Communicate directly with the primary clinic
Receive written treatment or post-operative instructions
Provide brief observational updates, including photos when appropriate
Flag concerns promptly and refer back to the clinic
All communication remains observational and within professional scope.
Ideal Referral Cases
Quiet Heart Animal Wellness may be a good fit for:
Post-surgical patients requiring at-home support
Animals recovering from acute illness
Senior or chronically ill patients
Palliative or hospice cases
Clients who would benefit from additional guidance and support at home
Referral Process
Referrals are simple and flexible:
Referral initiated by the clinic or client
Client provides consent for communication
Written instructions shared when applicable
In-home support provided within scope
Observational updates shared with the clinic when appropriate
Cases are accepted on an individual basis. Referrals involving animals who require sedation or advanced restraint techniques beyond the home environment may be declined based on safety and physical considerations.