Trusted Care, Shared Experiences

Reflections from clients, caregivers, and rescue partners who have worked with Quiet Heart Animal Wellness.

  • "Jeanette assisted us when we were looking for someone to express our kitten’s bladder while our vet clinic was closed over the holiday season. Jeanette first spoke with us over the phone to get more information about our kitten’s condition, to understand our expectations and to determine if she would be able to assist us. When we met with her in person, what struck us immediately was how kind, compassionate and gentle she was with our cat, making sure that he was comfortable with her before proceeding. She was very knowledgable with feline anatomy and walked us through the process, step by step as she went along. She even took the time to show us how to do it ourselves if we felt comfortable. Jeanette even went the extra mile to look over the many medications that were prescribed by our veterinarian and explained their general purpose and function. We really appreciated this because, embarrassingly enough, we realized that we didn’t know what all of them were for! We are so grateful to Jeanette helping our kitten out and provided such professional and compassionate care while he recovered from his illness. This certainly eased a lot of our anxiety during a very stressful time."

    - Tamara & Paul

  • “Jeanette has been an incredible support for both me and my senior dog, Rusty. Over the past few years, she has helped me understand bloodwork results, navigate chronic pancreatitis, and find practical solutions to support Rusty’s mobility as he’s aged. Having someone with deep veterinary experience who can explain things clearly and calmly has made a huge difference in my ability to care for him with confidence. I’m incredibly grateful for her guidance, compassion, and steady presence during a challenging stage of Rusty’s life.”

    —Chris F

  • “I’ve had the honor and the privilege to work with Jeanette in the vet clinic for the last two years. Her care and patience with properly educating those around her on animal behavior to ensure the safety and emotional well-being of the pet is an incredible thing to experience. Because of her knowledge, she has not only helped better my work as an assistant, but in the overall approach and care I am able to give to patients”

    - Stacey Thompson

  • “When needing advice and information about something as important as the animals in your care that rely on you, it is always best to choose a professional with not only the knowledge, but also with the actual hands-on experience to help you. As I have come to see over the last decade of working together in various levels of animal rescue, Jeanette is, without question, that person”

    —Marcia Szara Wallace (animal rescue partner)

  • "I worked with Jeanette over the span of several months on a Basic Cat Health workshop for Toronto Cat Rescue's 400 volunteers. Not only did I find Jeanette to be extremely knowledgeable and professional, but she was able to take her high-level knowledge and explain it to people who have less experience than she does. Jeanette's presentation skills are excellent and she went the extra mile to ensure all workshop participants' questions were answered and her answers understood. I highly recommend Jeanette as a pet owner educator! "

    - Janine Framst  - Toronto Cat Rescue Volunteer Workshop Coordinator